Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform Yasemin Wendt, Grothenpohl 13, 25436 Moorrege, 01704534775, info@yawend.com, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but its use is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we are obligated to refund all payments we have received from you, including delivery costs (with the exception of additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), promptly and no later than fourteen days from the day we receive notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise; under no circumstances will you be charged any fees for this refund.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you dispatch the goods before the fourteen-day period has expired. You will bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this loss in value is due to handling that was not necessary to ascertain the nature, characteristics, and functioning of the goods.

Model Withdrawal Form

If you wish to withdraw from the contract, please complete this form and return it to:
Yasemin Wendt, Grothenpohl 13, 25436 Moorrege, info@yawend.com

I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () /the provision of the following service ()

Ordered on () /Received on ()

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified in paper form)

Date

(*) Delete as appropriate.

(2) The right of withdrawal, according to Section 312g (2) of the German Civil Code (BGB), does not apply to the following contracts, among others:

– Contracts for the delivery of goods that can spoil quickly or whose expiration date would soon be exceeded.

– Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.